Personal information refers to any information about an identifiable individual.
Depending upon the nature of your relationship with Tua, we may collect and maintain different types of personal information, such as your:
We collect, use and disclose personal information to enable us to manage and develop our business and operations, for example, we may collect, use or disclose your personal information to:
Tua may share personal information with certain of its employees and third parties who assist us in our business. In the course of conducting our business, we may also disclose personal information to other financial service providers and others that are involved in our business or industry. For example your personal information may be disclosed during a check of your credit.
Where you request credit (either directly, or as a guarantor), we may share your personal information with (i) credit bureaus, credit reporting agencies and financial institutions to confirm your financial situation and your initial and ongoing eligibility for our credit services; (ii) persons retained to administer or service your loan for the purpose of such administration or servicing; (iii) persons (or their permitted assignees) involved in the financing or securitizing, or facilitation of the financing and securitizing, of our credit business for the purpose of their providing or facilitating such financing or securitizing (which may include the administration or servicing of your loan by them or their agents); and (iv) other persons as necessary for the provision of credit services to you and the protection of our business. We may also disclose your personal information to our marketing partners so that they can provide information about products and services that we believe may be of interest to you.
In the event of a change in ownership, or the grant of a security interest in, all or a part of Tua through, for example, an asset or share sale, or some other form of business combination, merger or joint venture, personal information may be disclosed or transferred to another party, provided that the party is bound by appropriate confidentiality agreements or obligations.
Occasionally we may use third parties located outside of Canada for processing or storing your personal information. If you would like to obtain information about our policies and practices regarding the use of these service providers or the ways in which your information is handled by these service providers, please contact our Privacy Officer at firstname.lastname@example.org.
Tua is committed to maintaining the accuracy, confidentiality and security of the personal information under our control. We use physical, procedural and electronic security measures designed to prevent any loss, misuse, unauthorized access, disclosure or modification of your personal information.
It is important that the information contained in our records is both accurate and current. If your personal information happens to change during the course of our relationship, please keep us informed of such changes. You can ask to see your personal information. If you want to review, verify or correct your personal information, please contact our Privacy Officer. Please note that such communications must be in writing.
You agree that we may verify your name, address, phone number, and other account details with information about you held by third party sources including credit reporting agencies, banking institutions, and your mobile service provider in order to verify your identity and help protect against potential fraud, such as when someone other than you is trying to use your account or conduct a transaction without your permission, and you provide your consent for them to disclose and/or compare your information for this purpose. Your personal information will not be shared with any third parties for any other purpose.
Your consent is important to us. When you provide your personal information to us we assume that you are consenting to the collection, use and disclosure of your personal information for the purposes for which you are providing such information and for the purposes described above. Where we already have your personal information, we assume, unless you advise us otherwise, that we have your consent for the collection, use and disclosure of your personal information for the purposes for which you have provided such information and for the purposes described above.
You may change or withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting our Privacy Officer using the address above. All communications with respect to your withdrawal or variation of consent should be in writing and addressed to our Privacy Officer. If you do not provide your consent or if you withdraw your consent, this may affect certain aspects of our relationship, including limiting your eligibility for certain payments, benefits, goods or services provided by us.
If we send promotional materials to you through direct electronic messaging, we will send those materials to you either on the basis of our existing business relationship with you or as a result of your opting in to our promotional list to receive these types of messages. In either case, all electronic promotional messages that we send to you will contain our contact information and a means for you to unsubscribe from receiving these messages.